How long will it take for my order to ship? 

All orders are processed same-day if placed and age verified before 1pm EST with USPS, Fedex, or USPS, Monday – Friday. We do not process orders on Saturdays, Sundays, or major U.S. Holidays. Estimated transit times refer to the time it takes the package to reach its destination once it’s been shipped. They do not include our processing time. Shipping time Usually averages 3-7 days, depending on carrier.

 

Where do you ship to?

We ship to all states in the U.S.

Select orders will be shipped to the card holder’s verified billing address. If we are unable to verify the billing address the order will be canceled without notice.

Select orders, including those whose local legislation require it, will be shipped with signature required on delivery. If you live in a state that requires a signature, please keep this in mind when providing your Ship To address.

Please note that loose batteries can only be shipped domestically via surface transportation. MY VAPE BUDDIE will only accept orders and ship to individuals who are 21 years of age or older, or of legal smoking age dependent on their locality’s legislation. My VAPE BUDDDIE is committed to preventing the underage sale of electronic cigarettes and related products.

 

Order Tracking

Once your order has shipped, a confirmation email will be sent to the email address you provided. The confirmation email will include a tracking detail for your package.

 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of the products purchased, your location, and the delivery service selected. You will be presented the shipping cost before placing your order. 

 

 

Order Cancellations

Please submit any online order cancellation requests promptly via email myvapebuddie@gmail.com. Once the order has been shipped, we will not be able to cancel your order.

 

Incomplete & Inaccurate Addresses

Incorrect or missing information in shipping addresses will delay order processing and fulfillment, and may result in returned orders. We will not reship an order until the carrier has returned the original order, and the customer will be responsible for any costs associated with reshipping the order. Please review all information carefully and thoroughly.

If there is an issue with your address and we need clarification in order to proceed with processing, we reserve the right to cancel your order without notice after ten business days from our first attempt to contact you. In this situation, we will issue a full refund, including any shipping fees.

 

Lost Packages

MY VAPE BUDDIE is not responsible for lost packages. Any issues should be addressed by the customer with the respective carrier. MY VAPE BUDDIE will assist customers in resolving the matter with the carrier however we can.

Order Cancelation and Refusal of Service

MY VAPE BUDDIE reserves the right to cancel any order and refuse service for any reason.